FAQs
Q1. How can I maintain control of the collection process?
A. Our online technology and customer help desk ensures that you have direct access to all your management information and reports, as well as a helpful voice on the telephone if needed.
Q2. How do I replace a cancelled personal lines & schemes agreement?
A. If you have access to PLaSMA, you can replace the credit agreement via the ‘transactions’ screen. If the agreement has been replaced once already, it cannot be replaced a second time.
Q3. Have we received the signed credit agreement?
A. You can check via our PLaSMA / Interactive website to see if the agreement has been received, or call our Contact Centre on 0844 736 9836.
Contact Us
Tel: 0844 736 9836
More contact information