FAQs
Q1. Is Premium Credit an insurance company?
A. No. We provide a loan to pay your insurance premium which you repay to us by regular instalments which we collect by Direct Debit. The insurance cover is provided by an insurer, usually arranged through an intermediary. We will pay the loan for your insurance premium to your intermediary who will pay your insurer on your behalf.
Q2. Who is Premium Credit & why are you collecting money from me?
A. Premium Credit is the No.1 Insurance Premium Finance Company in the UK and Ireland, providing businesses and individuals with finance to pay their insurance premiums by instalments, rather than in one lump sum.
Q3. What is the payment for?
A. The payments will be for the premium for your insurance policy arranged by your intermediary with an insurer. Premium Credit provides the loan, pays it to your intermediary and collects your repayments by Direct Debit.
Q4. Why have my payments gone up/down?
A. Your payment may have gone up or down because of an amendment to your policy. You should contact your intermediary to confirm what the increase/reduction is for.
Q5. Can I change my payment date?
A. To change your payment date you can call our Contact Centre on 0844 736 9836 or email us at customer.services@pcl.co.uk.
Contact Us
Tel: 0844 736 9836
More contact information